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i'ayah
Software

Run your clinic with Zero Chaos and Clarity

A secure, clinic management platform designed for reliability, scalability, and ease of use, providing full access to your system anytime, anywhere, with enterprise‑level data protection.

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clinic staff using Ri'ayah

Riayah Features

Online Clinic Website & Marketing Portal

A fully customizable clinic website that works as both a marketing platform and a patient portal. Patients can book appointments, choose doctors, make payments online or in clinic, access prescriptions, view invoices, and upload or download medical investigations such as X-rays and lab results. The website is fully synchronized in real-time with the clinic system to ensure updated schedules, records, and payments.

  • Clinic & Doctor Profiles
  • Online Appointment Booking (24/7)
  • Online & In-Clinic Payments
  • Patient Portal (Health Records Access)
  • View Prescriptions & Treatments
  • Upload & View Medical Investigations (X-ray, Lab, MRI)
  • View Invoices & Payment History
  • Patient Profile Management
  • Marketing & Advertising Tools
  • Real-Time Synchronization with Clinic System
  • 3 Website Templates (Single Doctor / Multi Doctors / Multi Departments)
  • Automatic Schedule Validation with Doctor Availability

Dashboard

A smart and powerful dashboard that brings all your clinic’s data into one clear and simple place. Easily monitor appointments, finances, inventory, staff performance, and insurance activity in real time. Filter data by date, department, branch, room, or doctor to get accurate insights and make better decisions for your clinic’s growth.

  • Complete Overview
  • Appointments Insights
  • Inventory Insights
  • Financial & Billing Insights
  • Staff Performance Insights
  • Insurance Companies Insights
  • Clinic Growth Tracking
  • Advanced Data Filtering

Smart Drug Library

An intelligent and comprehensive drug library that gives doctors fast access to accurate and updated medication information. Search drugs by brand name, generic name, or category such as vitamins and antibiotics. The system helps doctors review ingredients, side effects, and evaluate drug safety based on the patient’s condition, with smart alerts to avoid risks and harmful interactions.

  • Fast Drug Search
  • Search by Brand or Generic Name
  • Search by Category (Vitamins, Antibiotics, etc.)
  • Complete Drug Information
  • Active Ingredients & Side Effects
  • Patient-Specific Safety Analysis
  • Smart Alerts (Pregnancy, Breastfeeding, Chronic Conditions)
  • Support for Conditions (Kidney, Liver, Cardiac, Asthma, Diabetes, Hypertension)
  • Allergy & Interaction Detection

Personalized Clinical AI

A built-in behavior-learning AI that learns from your writing style and adapts to your medical documentation over time. It helps doctors by auto-completing clinical text, suggesting the next words, and improving diagnosis documentation based on usage patterns. The more it is used, the more accurate and personalized it becomes.

  • AI Auto-Completion
  • Diagnosis Text Assistance
  • Next Word Prediction
  • Adaptive Learning from User Style

Patient File

Comprehensive electronic patient records including full medical and family history, visit history, diagnoses, chief complaints, treatment plans, e-prescriptions, e-investigations, and attachments.

  • Personal Information
  • Past Medical & Family History
  • Clinical Findings (Chief Complaint, Diagnosis)
  • Treatment Records & Plans
  • Medications & Allergies
  • Attachments (X-rays, MRI, Laboratory Reports)

Specialized Clinical Charts

Easy-to-use clinical charts tailored to your medical specialty. Doctors can use dedicated dental charts, nutrition reports, and automatic BMI calculation instead of generic notes. This helps keep patient records clear, accurate, and quick to manage.

  • Dental Chart
  • Nutrition Reports
  • Automatic BMI Calculation
  • Visual Tracking
  • Simple & Interactive Interface

Scheduling & Appointments

Centralized appointment management system for organizing patient visits with structured calendars, doctor and room allocation, and complete linkage to patient records.

  • Appointment Calendar
  • Doctor Schedules
  • Room Allocation
  • Conflict Control
  • Status (Booked / Confirmed / Completed / Cancelled / Pending)
  • Visit Type

Electronic Prescriptions & Printing

Structured electronic prescription system linked to patient records, allowing doctors to create, manage, and print official prescriptions with complete medication details.

  • Medications
  • Dosage
  • Frequency
  • Duration
  • Instructions
  • Print Prescription
  • Digital Prescription

Medical Invoicing & Billing

Comprehensive medical billing system for creating official, compliant invoices linked to patient and provider records. Supports automated tax calculation, insurance, cash, and card payment workflows.

  • Invoice (Invoice Number, Patient, Provider, Service)
  • Payment Method (Cash / Card / Insurance)
  • Tax Calculation
  • Print Invoice
  • Email & WhatsApp Delivery

Finance & Payments

Integrated financial management module with real-time invoice calculation, including automatic application of insurance coverage, patient discounts, and tax rules. Supports suspended invoices, allowing patients to pay their bills in multiple installments over time.

  • Insurance
  • Discounts
  • Taxes
  • Edit Invoice
  • Suspend Invoice (Installment Payments)
  • Payment Methods (Cash / Card)
  • Outstanding Balances
  • Payment Status

Inventory Management

Centralized inventory control system for managing all medical and dental supplies across storage locations and treatment rooms, including the ability to transfer items between rooms. Provides stock reports for analysis and supports inventory counting to ensure accurate stock levels.

  • Usage History
  • Low-stock Alerts
  • Stock Locations
  • Stock Levels (Minimum / Maximum)
  • Expiry Tracking
  • Multi-Location Support
  • Transfer Between Rooms
  • Stock Reports & Analysis
  • Inventory Counting

User Accounts & Role-Based Access

Manage user accounts for doctors, clinic owners, receptionists, and accounting staff with flexible role-based access control. Easily define permissions to ensure each user can only access what they need.

  • Users (Doctors, Owners, Receptionists, Accounting Staff)
  • Roles & Permissions
  • Secure Login (Email)
  • Password Reset

Automated Schedule & Pre-Visit Notifications

Intelligent appointment notification system that gives doctors a complete overview of upcoming visits 24 hours before and on the appointment day. It also alerts reception staff about next-week appointments and required investigations for review and approval.

  • Today's Appointments
  • Tomorrow's Appointments
  • Next Week Appointments
  • Unconfirmed Appointments
  • Appointment Confirmation
  • Reception Alerts (Upcoming Appointments & Investigations)

Data Export & Audit Reports

Export structured reports to Excel or PDF, including invoice data, dashboard analytics, tools and materials usage, and insurance data per company. This enables financial analysis, auditing, and full operational tracking.

  • Export to Excel / PDF
  • Dashboard Reports
  • Invoice Reports
  • Tools & Materials Usage
  • Insurance Reports (Per Company)
  • Download Reports

Secure Internal Communication (Chat, Audio & Video Calls)

A secure internal communication system that enables real-time chat, audio, and video calls between clinic staff members such as doctors, receptionists, and administrative teams. Fully integrated to support smooth coordination and workflow inside the clinic.

  • Internal Chat Between Staff
  • Audio Calls
  • Video Calls
  • Secure Clinic Communication
Online Clinic Website & Marketing Portal